ArquiteturaLeading the technical integration of the Anthropic API: what I learned architecting systems with Claude in production
Recently, when integrating Anthropic's API into SIA, a multi-tenant conversational platform for customer service, I consolidated decisions that had already emerged in other AI projects, legal platforms, conversational CRM, recruitment with specialized agents, and automation systems. In all of them, the real challenge was never calling the API. The challenge was deciding where the model enters the architecture, where it should stop, and where deterministic code needs to take control.



